Replacing your MogoCard
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What do I do until my new card gets here?
It really depends on why you're receiving a new card. Additional Card: keep using your current card until y...
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What happens to my balance when I order a new MogoCard?
Your new card will simply replace your old one so your balance, transactions, linked bank account, and spendin...
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Will I be able to keep using my old MogoCard after I activate my new card?
No. Your old card will be closed permanently once you’ve activated your new card. If you've reported your ca...
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When can I start using my replacement MogoCard?
If you've reported your card lost or stolen and gone ahead and ordered a replacement card, you can start using...
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What happens to my balance when I order a replacement MogoCard?
Don't worry, your funds will be right where you left them. After your replacement card arrives, once activated...
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How do I replace my MogoCard?
Once you've reported that your MogoCard is lost or stolen you can replace the card by signing into your MogoAc...
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When will my MogoCard expire?
Your MogoCard expires at the end of the month shown on your MogoCard because merchants need an expiry date to ...
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What should I do if my MogoCard is lost or stolen?
Freeze your lost card ASAP through your MogoAccount to prevent others from using it, then give us a call at 1....
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How do I freeze or unfreeze my MogoCard?
To freeze your MogoCard, log into your MogoAccount and select the "Lost or Stolen Card" option from within the...