I funded MogoCrypto. Where is my money?

Last Updated: Apr 26, 2018 11:16AM PDT

Your money should appear in your MogoCrypto dashboard in as little as 30 minutes1 after we’ve received it. You can view the current estimated processing time here

If you're concerned that your funds still haven't arrived, chat with us through your MogoAccount and we'll look into it for you.

1. Mogo will use commercially reasonable efforts to process and fund your MogoCrypto CAD holdings in as little as 30 minutes of Mogo receiving funds from you or your financial institution. In the event of heavy volume of transactions it could take up to 1 day to process and fund. We reserve the right to reject your funding request for any reason including if the name on your bank account doesn’t match the name in your MogoAccount or if you haven’t otherwise followed the funding instructions set out in the MogoCrypto dashboard, including the applicable limits. Funds may be delayed or services unavailable based on certain factors and Mogo will not be responsible for any losses arising from a delay or failure to fund your MogoCrypto CAD holdings or execute your buy transaction. While Mogo does not charge any fees on funding, the supported funding method that you select may charge fees that you will be solely responsible for.

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