Why do I have to verify my email address?

Last Updated: Aug 10, 2017 10:37AM PDT

Um... because this isn't some anonymous chat room. We're offering financial products here.

Before we continue with your financial information, we need to confirm that your email address really belongs to you.

It takes a few seconds. First, we send an email to the address you signed up with right after you submit your email and create a password. In that email, there's a button to verify your email address. Click it and you'll be logged back into your account on the web or in the mobile app if you have it downloaded.

If you don't get the email, check that you've entered the right email address—we'll show it on the screen to make it easy for you.

If you'd put in your email address correctly, just click the Re-send button, which should appear in about two minutes.

If you entered your email address incorrectly, you'll have to sign up for a new account.

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